Privacy policy

Last Updated: 1st March

At Edenic, accessible from https://itsedenic.com, protecting your privacy is one of our main priorities. This Privacy Policy document explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you consent to the practices described in this policy.


1. Information We Collect

We may collect the following types of personal information:

  • Name

  • Phone number

  • Email address

  • Shipping and billing address

  • Payment information (processed securely via third-party gateways)

  • Order history

  • Device and browsing information (IP address, browser type, cookies)

We only collect information necessary to provide our services.


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order updates and notifications

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional offers (only if you opt-in)


3. Payment Security

All payments are processed through secure and trusted payment gateways. We do not store your card or banking details on our servers.


4. Sharing of Information

We do not sell or rent your personal information.

We may share information with:

  • Delivery and logistics partners

  • Payment processors

  • Marketing and analytics platforms (such as Google or Meta)

  • Legal authorities, when required by law

These partners only receive information necessary to perform their services.


5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve website performance

  • Understand user behavior

  • Provide personalized advertising

  • Measure marketing effectiveness

You can disable cookies in your browser settings if you prefer.


6. Third-Party Services

Our website may include links or integrations with third-party services such as:

  • Payment gateways

  • Advertising platforms

  • Social media platforms

We are not responsible for the privacy practices of these external websites.


7. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure.


8. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request the deletion of your data

  • Opt out of marketing communications

To exercise these rights, please contact us using the details below.


9. Children’s Information

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.


10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.


11. Contact Us

If you have any questions about this Privacy Policy, you may contact us:

Business Name: Edenic
Website: https://itsedenic.com
Email: 
Phone: +91-11-42478175
Address: 4/54 104-105 Victoria Plaza Saraswati Marg, Karol Bagh
karol bagh, NEW DELHI, DELHI 110005,
India