Privacy policy

Last Updated: 1st March

At Edenic, accessible from https://itsedenic.com, protecting your privacy is one of our main priorities. This Privacy Policy document explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

Name
Phone number
Email address
Shipping and billing address
Payment information (processed securely via third-party gateways)
Order history
Device and browsing information (IP address, browser type, cookies)

We only collect information necessary to provide our services.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order updates and notifications
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional offers (only if you opt-in)

3. Payment Security

All payments are processed through secure and trusted payment gateways. We do not store your card or banking details on our servers.

4. Sharing of Information

We do not sell or rent your personal information.

We may share information with:

Delivery and logistics partners
Payment processors
Marketing and analytics platforms (such as Google or Meta)
Legal authorities, when required by law

These partners only receive information necessary to perform their services.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

Improve website performance
Understand user behavior
Provide personalized advertising
Measure marketing effectiveness

You can disable cookies in your browser settings if you prefer.

6. Third-Party Services

Our website may include links or integrations with third-party services such as:

Payment gateways
Advertising platforms
Social media platforms

We are not responsible for the privacy practices of these external websites.

7. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure.

8. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate information
Request the deletion of your data
Opt out of marketing communications

To exercise these rights, please contact us using the details below.

9. Children’s Information

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy, you may contact us:

Business Name: Edenic
Website: https://itsedenic.com
Email:
Phone: +91-11-42478175
Address: 4/54 104-105 Victoria Plaza Saraswati Marg, Karol Bagh
karol bagh, NEW DELHI, DELHI 110005, India