Refund policy

Returns & Replacement Window

We offer a 7-day return or replacement policy, which means you have 7 days after receiving your item to request a return, replacement, or refund.

To be eligible:

  • The product must be unused and in its original packaging.

  • All accessories, manuals, and tags must be intact.

  • Proof of purchase is required.

  • An unboxing video may be required in case of damaged or missing items.

Damaged, Defective, or Wrong Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos/videos at our support email or phone number.

We will arrange:

  • Free replacement, or

  • Full refund if replacement is not available.

Refunds

Once we receive and inspect the returned product:

  • Refunds will be issued to the original payment method within 5–7 business days.

  • For Cash on Delivery orders, refunds will be processed via bank transfer, UPI, or store credit.

Shipping charges (if any) are non-refundable unless the return is due to our error.

Non-Returnable Situations

We do not accept returns if:

  • Product is used or damaged by the customer

  • Physical damage is reported after 48 hours

  • Missing accessories or packaging

  • Return requested after 7 days

  • Items purchased during clearance or special sale (if applicable)

Warranty

All products come with a limited warranty, which varies by product. Warranty details are mentioned on the respective product page.

Warranty covers:

  • Manufacturing defects only

Warranty does not cover:

  • Physical damage

  • Water damage

  • Wear and tear

  • Improper usage

Return Shipping

  • If the return is due to our mistake → we cover shipping.

  • If the customer changes their mind → customer pays shipping.